by Pam Conway, CLO and VP of Operations @ Intellezy
Recently, while working in my home office, my cat, Edgar, hopped up on my desk and promptly parked himself on my keyboard. Before I could dislodge him, his furry behind managed to delete a huge swath of messages in my Outlook Inbox. These weren’t all new messages, I quickly realized. Many were a few weeks old, left in my inbox as reminders to follow up. When I hurried over to my Deleted Items folder and remembered that it lists all messages in the order they were received, not the order in which they were deleted, I understood the magnitude of Edgar’s actions. I would need to recall the exact subject lines of each message deleted and then scroll through the deleted items folder in the hopes of finding them further back in the chronology. The problem? I couldn’t recall the specifics of a single message, only that I was missing at least a dozen or more.
What to do?! Well, luckily, I remembered my ability to customize the field headings in any folder and I was able to add a column that allowed me to sort the contents of my deleted items folder by when it was modified, which equated to the date it was deleted. Here’s how I did it:
1. In the deleted items folder, click the View tab and then click View Settings.
2. Next, click the Columns button.
3. Click the dropdown arrow for the Select available columns from list.
4. Select Date/Time fields.
5. Select Modified from the list and then click the Add button. The Modified column heading will be added to the list of column headings on the left. It will appear in the last position, which equates to the far right of the list of columns in the folder.
6. Use the Move Up button if you want the Modified column to appear in a different location.
7. Click OK in each of the two dialog boxes to return to the deleted items folder.
8. You will now see a Modified column header. Click the header to sort by this field. All recently deleted messages will now appear at the top of your deleted items!