Meet the Instructor: Heather Walsh

Favorite Application and Why:  Excel. Hands down. Maybe it’s because I am an English major and I want to exercise the logical part of my brain? Not sure. But I pride myself on the trove of Excel keyboard functions I have memorized, which allows me to really zoom around a spreadsheet.  

Favorite Excel Function:  Vlookup! It’s the best. I love it so much that I used to show it to classes at lunch break as a treat even if it wasn’t covered in the course.   

Favorite Keyboard Shortcut:  Ctrl + Z for undo. I use it all the time in my videos. If only there was a Ctrl + Z for life! 

Favorite Movie:  Godfather I and II are tied for first.   

Favorite Book:  Pride and Prejudice 

Favorite Restaurant:  Pepe’s pizza in New Haven. I grew up nearby and was lucky to have it many times! 

Which historical figure would you most want to meet and why:  Abraham Lincoln. I’d love to hear what the thinks of our modern world and current political landscape. 

Tell us something interesting about yourself:  I played rugby in college. I was a winger!  

Click here to see courses taught by Heather 


Why is This in My Inbox Again?

I don’t know if you’re like me, but I usually leave messages in my Inbox until I’ve resolved them.  This leads to an Inbox with several, ok dozens (sometimes hundreds), of read messages.  My favorite aerobic activity for many years was opening and losing messages I’d already read to remind myself why the message was still sitting in my Inbox!

When follow up flags were first introduced in Outlook, I thought this would solve my problem. While having a little red flag next to a message told me I needed to take action, it didn’t tell me what action needed to be taken.  So, there I was still opening and closing messages all day.  I got fed up with this counterproductive behavior several years ago and decided there HAD to be a better way, and BINGO, there was.

My solution does involve follow up flags, but it also involves customizing the fields in my Inbox.  Here’s what it looks like now:

In Outlook, you can customize the text for your follow up flags AND you can add a field to your Inbox headers allowing you to see that custom text!  Here’s how you do it:

Adding Customized Follow Up Flags

First, let’s start by learning how to add your own custom text to the follow up flags.

  1. Right click on the message to flag.
  2. Select Follow up, Custom…
  3. In the Flag to field, enter the custom text for the flag: 
  4. Adjust any other flag settings you like, and then click OK.

Adding the Follow Up Flag Field Header

Now, let’s see how we add the field that will make our custom follow up flag text visible.

  1. Right click on any field header at the top of your Inbox
  2. Select Field Chooser, and from the list that opens, find the Follow Up Flag label.                                                                                                              
  3. Drag the label from the dialog box up onto your Inbox header and drop it where you want it to appear.
  4. Click the red X in the corner of the list box to close it.
  5. If the area for the Follow Up Flag text is too narrow, simply place your mouse on the left or right edges of the label in the header and drag to widen.

You’re all set!  No more needlessly opening and closing messages to determine why they are still in your Inbox.  Hope you found this helpful.  Learn more tips like these in our amazing array of micro lesson videos too!




Undo Keyboard Shortcut

Undo is one of the most useful features out there, and being able to quickly undo your last action with a keyboard shortcut is even better. 

Simply press Ctrl + Z in any Microsoft Office program to undo your last action. For example, if you deleted text and would like the text to reappear, simply press Ctrl + Z. It’s that easy! And you can use Ctrl + Y, or redo, to redo the action. 

Ctrl + Z works in some other places you might not be aware of. For instance, if you delete a file off your desktop, you can press Ctrl + Z to make the file reappear. We told you it was one of the best keyboard shortcuts in existence!  

To learn even more about undo and see it in action, click here: 

You can find thousands more short-segment videos like this one at Start your free trial today. 


Staying Organized with OneNote

OneNote is one of the most versatile Office programs out there. It allows you to create notebooks with sections and pages, so you can organize your notes, facts, lists, and more. There are many features within OneNote that make it more than just a notebook, from the ability to add pictures or screenshots to being able to quickly search for information. OneNote works in conjunction with other Microsoft products too. You can add meeting details from Outlook, link text from Word, or take notes in your notebook during a Skype for Business meeting and even email them other participants afterwards. And, if you store your OneNote notebook in the cloud, you can collaborate with others to make it an even more powerful tool. 

To learn even more about OneNote and see it in action, click here:   

You can find thousands more short-segment videos like this one at Start your free trial today.