Why You Should Not Neglect Employee Training

I’ve been in the learning industry for close to 20 years, most of those spent in the financial and HR side of the house. During that time, I’ve heard a lot of reasons why training isn’t done enough, is the first part of the budget to be cut, or has never been offered at all.  The majority of those reasons always revolve around time and money.  I found a great article from Talk Business that comments on this…“for many businesses, the cost of training and development can be quite expensive. Another reason why many employers cut down on training opportunities for their employees is that attending training sessions can delay the completion of projects due to workers needing to take time out in order to attend.” 

However, it then enumerates 4 points as to why you cannot let these be reasons to neglect employee training:

·         Training addresses employee weaknesses

·         Improves performance

·         Increases consistency

·         Leads to employee satisfaction

Intellezy’s learning platform can help provide these benefits while addressing the issues of time and money. With our short-segment training videos, employees can look for the exact question they have, watch the 3-4 minute video, and get back to work, having learned what they needed to accomplish the task at hand.  With our Pay-Per-Use model, you only pay for the time spent by employees actually watching the training videos.  No more costly subscriptions for something employees may or may not use.

Visit www.intellezy.com to learn more about what makes us stand out in the world of online learning.  To read the full article mentioned above, visit:


By Stacy Wight

Stop! 5 Reasons to Send Word, Excel, and PowerPoint as PDFs Instead

Have you ever sent a Word or Excel document to a client only to have it display incorrectly on their machine? Or did you ever have someone edit or delete part of the document by mistake? PDFs capture your documents as seen on your screen and keep them from being easily changed. With the free Acrobat Reader DC software, PDFs are universal and can be viewed on any computer or device exactly.

  1. It’s easy in MS Office. Simply go to File > Export, select Create PDF/XPS, and then select the Create PDF/XPS button. Select Standard or Minimum Size, and click Publish. An added bonus is that the file size is smaller.
  2. Add security in Word by selecting Options before you publish. Select Encrypt a document with a password and type in a password before you publish.*
  3. Your recipients can markup, take notes, and add comments to the PDF without changing the original. Select Tools > Comments and use the markup toolbar to annotate and make corrections.
  4. PDFs are completely searchable. Your readers can press Ctrl (Cmd) + F for a quick search, or Shift + Ctrl (Cmd) + F for an advanced search.
  5. Convert PDFs back to Word by opening the PDF in Word. Depending on how the PDF was made and what security is present, Word will do its best to turn the PDF in to an editable document.

So, make it a habit to create a PDF before sending or posting that Word report, Excel spreadsheet, or PowerPoint presentation. Life might get easier.

* Additional options are available in Acrobat Reader DC with a subscription.

To learn even more about creating a PDF from Word and see it in action, click here:

You can find thousands more short-segment videos like this one at www.intellezy.com. Start your free trial today.

By Carol Marion

How Microsoft Office Helps This Working Parent

  1. OneNote- Remember back in Junior High carrying around spiral notebooks for each subject matter? Blue book for History, red for Math, yellow for social studies? I LOVED all that organization and the color-coding. Well, BOOM, fast forward to 2018 and OneNote gives you ALL that organization for your work and personal life! And thanks to the Internet gods you can access it anywhere anytime with a mobile device. Say WHAT? WORKING MOM’S DREAM! All my notes accessible on my phone and the ability to add more after that unforeseen phone call during pick up? #Winning!

To learn more about OneNote and see it in action, click here:

  1. PowerPoint Slides Master- I am in Sales, so I make a lot of PowerPoint presentations. The Slide Master has saved me from hours–and I mean hours–of frustration as it allows you to format all of your slides at once. No more putting the kids to bed and opening my laptop to fix those slides…Slide Master, the complaints were heard and now answered. Amen.

To learn more about the Slide Master and see it in action, click here:

  1. Outlook Notes- Boy, can I tell you how many times I have almost forgotten to refill the dog’s medicine if it wasn’t for the sticky note pasted on my screen? Now instead of actual sticky notes, I use Outlook Notes which is the same thing, but in digital format! It’s a great way to help remind me to do little tasks that I endure as a parent that otherwise would have been forgotten about!

To learn more about Notes and see it in action, click here:

  1. Skype For Business- Being a working parent means balancing work life with kids’ schedules. Got a sick kid? I bet you are working from home that day, but that doesn’t mean work life stops. Skype for Business allows me to have flexibility and not skip a beat. Working from home with Skype for Business means I can be part of all those in-person meetings. I can view all documents being shared, collaborate on the whiteboard, and even present myself on video to feel as if I am right there in the room.

To learn more about Skype for Business and see it in action, click here:

  1. OneDrive- This cloud-based storage systems allows me to access all my files any time from any device with an Internet connection. The stress of lugging my laptop around along while carrying a 40 lb toddler to an unforeseen doctor’s visit is no longer! Got a deadline to send out a contract that conflicts with your doctor’s appointment? Log into OneDrive on your phone, and then edit or coauthor your document and share it with your client–it’s that easy. I guarantee the hardest part of that doctor’s appointment will be your toddler.

To learn more about OneDrive and see it in action, click here:

By Pam Dumont


5 – OK 6 – Essential Skills for Trainers

Over the course of my 25+ years as a corporate trainer, I’ve taught thousands of classes.  Each class requires a slightly different combination of skills from my trainer’s grab bag of abilities. When I teach new trainers, I always start with an exercise where I ask them, “What skills do you think a good trainer possesses?” My goal is to help them begin to fill their bags.  The list is always VERY long and surprising for some. We look at the list and as a group decide which skills are essential to all trainers and which are unique only to some trainers. For instance, being funny is always on the list, but not ALL good trainers are funny. In fact, humor can go horribly wrong in a classroom, too.  After this exercise, the students have a better idea of their own unique assets – humor, compassion, flexibility, curiosity – and those that all good trainers must possess.  The core assets usually boil down to these critical five:

  1. Knowledge – This is a gimme, really.  At a baseline, every trainer should be steeped in their subject matter. Of course, sometimes we’re rushed into the classroom before we may feel ready, but making sure you know more than your audience is fundamental. You also will need to be comfortable with the training materials.  Know the flow of the outline, know what page number each section is on in the manual, and be sure to keep students apace with you in the materials.
  2. Ability to Say Things in Multiple Ways – Not every student is going to comprehend the material you are presenting in the same way. Count on needing more than one example for a concept or lesson. Additionally, count on needing to relay your information in more than one manner. Some students will require a more elementary approach to a topic, and it’ll be up to you to switch up on the fly how you are presenting a topic and what examples you are using to illustrate it. The ability to adapt in the classroom is crucial.
  3. Strong Organizational Skills – The ability to organize the information you are presenting is crucial.  Not only does it mean as a trainer you won’t miss anything vital, organizing information in a logical, natural way will increase your students’ ability to understand the material. Being organized also allows you to expand or contract a lesson in the middle of the class, if needed.  Disorganization is the iceberg that will sink your class!             
  4. Time Management – As a new trainer, managing the clock might be the trickiest skill to master.  It’s part science and part art. As a trainer, when students ask questions we want to answer all of them as fully as we can, even if they are off topic.  A good trainer knows what questions to answer, what questions to table until later, and what questions to take fully offline. As a rule of thumb, if it’s not directly related to the topic at hand and you don’t have time to answer it, tell the inquiring student you’ll take it offline with them after the session ends.
  5. Establishing Credibility, Rapport, and Trust – You are not only the trainer of the material, but you are also the host of the event. One way to begin establishing rapport is by greeting each student as they arrive. Let them know they are welcome and you’re pleased they could take time out of their busy days to be there. Stating your credentials is important, but credibility builds with students when you effectively manage the class. Trust is built by encouraging students to explore and ask questions and then honoring those questions when they come.

There’s one skill that I would add to this list of essentials and it’s one that, despite how many times I’ve run this exercise, never is mentioned by my new trainers as something a good trainer possess.

  1. Humility – A good trainer is humble. What do I mean by that?  It’s easy for a trainer to feel like they are the smartest person in the room.  They possess the knowledge and are in charge of revealing it.  That’s heady stuff! While most trainers I’ve met don’t have ego trips about their roles, a trainer can be knocked off his or her game in a class if it’s discovered a student knows as much or more about the subject, or if a student has had a different experience with the material that allows them deeper or different insight, or if a student asks questions to which he or she doesn’t know the answer. When you enter each class with humility, and with the understanding that you are not only teacher but also student, these situations become positive experiences and not stress-inducing nightmares. You’re willingness to admit “I don’t know” and to be gracious and thankful for the opportunity to learn at the hands of your students will become one of the most essential skills you can possess as a trainer.

Undo Keyboard Shortcut

Undo is one of the most useful features out there, and being able to quickly undo your last action with a keyboard shortcut is even better. 

Simply press Ctrl + Z in any Microsoft Office program to undo your last action. For example, if you deleted text and would like the text to reappear, simply press Ctrl + Z. It’s that easy! And you can use Ctrl + Y, or redo, to redo the action. 

Ctrl + Z works in some other places you might not be aware of. For instance, if you delete a file off your desktop, you can press Ctrl + Z to make the file reappear. We told you it was one of the best keyboard shortcuts in existence!  

To learn even more about undo and see it in action, click here: 

You can find thousands more short-segment videos like this one at www.intellezy.com. Start your free trial today. 


Staying Organized with OneNote

OneNote is one of the most versatile Office programs out there. It allows you to create notebooks with sections and pages, so you can organize your notes, facts, lists, and more. There are many features within OneNote that make it more than just a notebook, from the ability to add pictures or screenshots to being able to quickly search for information. OneNote works in conjunction with other Microsoft products too. You can add meeting details from Outlook, link text from Word, or take notes in your notebook during a Skype for Business meeting and even email them other participants afterwards. And, if you store your OneNote notebook in the cloud, you can collaborate with others to make it an even more powerful tool. 

To learn even more about OneNote and see it in action, click here:   

You can find thousands more short-segment videos like this one at www.intellezy.com. Start your free trial today.   





28 Keyboard Shortcuts You Should Know 

Today, more than ever, efficiency is the name of the game in every role and workplace. We are all trying to do more work in less time. Keyboard shortcuts can be an integral part of attaining that goal. Once you become familiar with keyboard shortcuts, they can become second-nature and save you time on an ongoing basis. 

The following shortcuts are available for use across all/most Microsoft Office applications. Below is a list of the most common and useful shortcuts. Remember, practice makes perfect! 

Ctrl + a  Select all document contents 
Ctrl + b  Turn “bold” on or off 
Ctrl + c  Copy the selected information 
Ctrl + d  Duplicate a selected graphic image 
Ctrl + i  Turn “italics” on or off 
Ctrl + n  Create a new document 
Ctrl + o  Open an existing file 
Ctrl + p  Print a document 
Ctrl + s  Save a document 
Ctrl + u  Turn “underline” on or off 
Ctrl + v  Paste selection at insertion point 
Ctrl + w  Close current document/window 
Ctrl + x  Cut selected information 
Ctrl + y  Redo what was undone 
Ctrl + z  Undo last change 
Ctrl + F1  Expand/Collapse ribbon 
Ctrl + Enter  Insert page break 
Ctrl + Home  Go to the very start of the document 
Ctrl + End  Go to the very end of the document 
Ctrl + Page Up  Go to the top of the page 
Ctrl + Page Down  Go to the end of the page 
Home  Go to the start of a line 
End  Go to the end of the line 
F1  Help 
F4  Repeat last command (make absolute in Excel) 
F5  Open the find and replace dialog box 
F12  Save as 
Shift + Any Arrow Key  Select text in that direction 

As of this writing: If you are planning to take the certification test please note that you cannot use keyboard shortcuts on the exam(s). 

 By John Dukarski-French